They can hear the motor going but the door itself is not opening.
Garage door opener hear motor but nothing is moving.
Use the emergency release.
If the motor works but the chain doesn t move the chain sprocket may need servicing.
You may notice physical damage to the capacitor leaking buldging etc.
There are a number of possible causes.
The main drive gear is the plastic gear that comes in direct contact with the worm drive gear on the motor.
If the chain or belt moves then the opener motor is ok and the problem is probably at the emergency release.
The opener may have become disconnected from the door itself a spring might be broken each of these is a possibility when you operate the opener hear the sound you expect but the door just isn t budging.
One garage door malfunction that is very frustrating is when it will not open.
Sometimes homeowners will find that their automatic garage door opener runs but the door doesn t move.
If you can manually lift the door then i d start by checking the motor capacitor.
Because it hums when you try to open it the battery is working properly.
More likely you ll have to measure the capacitance to make sure it s within a good operating range.
Garage door opener won t open all the way fix.
I have checked that there is power to the opener and that is not the problem however if i tap the underside of the opener motor with a stick the unit lights up and the.
Recently the wall switch that powers opening and closing is not lit and will not activate the opener.
You can troubleshoot the problem yourself though so here s what to do if the garage door opener isn t doing its job.
When the cord is pulled the motor is disengaged from the chain.
Automatic garage door opener runs but door doesn t move.
The motor will run but will not move the chain.
If the motor hums but the chain doesn t move that indicates a problem with the motor.
Replace the main gear drive if the garage door opener makes a grinding noise but the door doesn t move your main drive gear is probably toast.
Most garage doors have an emergency release typically a red pull cord that allows the door to be opened and closed manually.
Image taken from a chamberlain manual.
As the shoe moves into the trolley the emergency release should reset but if the release is jammed or broken that might not be happening.
This is frustrating especially if you re trying to get your car out of the garage.
When you find that your garage door motor is making a humming noise but not opening and closing it typically means that it has gone off track or needs some sort of small adjustment.
Home owners say that they can hear the motor running but the opener simply will not operate the door.
