Firstly check that the garage door isn t locked.
Garage door opener runs but won t open.
If the motor buzzes and doesn t move an unobstructed and disconnected trolley replace the drive motor.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
If the motor doesn t run at all you may need to replace the garage door opener logic board.
Try to open the door manually.
If the door only moves a few inches and stops the rpm sensor could be bad.
If the garage door is not opening but the motor is running the problem might rest on the springs in your garage door assembly.
This will determine if the issue is connected to the door itself or the opener.
Contact us for garage door spring repair.
Check the door s electric eye.
If it is the door there are several reasons why it won t open.
You might be out of range.
Check that nothing has fallen into the garage door track.
If the door opens with the wall switch a simple battery change in the remote should do the trick.
Turn the power back on and the door should open and close normally.
If you are able to raise your garage door easily it is not the problem.
When the door is lowered the spring winds up tightly creating a pulling force that helps lift the door up.
Use a screwdriver to tighten the wire.
The antenna on the motor could be damaged or blocked from the signal.
This indicates that something in the opener system has malfunctioned.
When your garage door won t open with the remote there are few things that can cause this problem.
Detach the opener by pulling the emergency handle downward.
Disengage the door from the trolley by pulling the emergency cord if none of the basic checks reveals a simple explanation for why the door won t open.
If it has remove it and try opening the door again.
Many garage doors have a powerful torsion spring located horizontally above the door.
The next step is to attempt to open your garage door manually.
It sounds very obvious but when you re in a rush and trying to leave.
Make sure it is hanging down from the motor.
Shut off the power to the garage door opener.
Broken springs are the most common issue at hand whenever a service person is called to a residence to repair a garage door.
Although rare a failed drive motor is another reason why the door won t open.
General troubleshooting tips for what to check when your genie garage door opener is not working below.